Freezers work hard here. Humid air sneaks past a tired door gasket, frost builds on the coils, and the whole box starts losing its cool. Common failures we see: iced-over evaporators, a defrost heater or thermostat that quit, a fan motor with salt-corroded bearings, a start relay on the compressor, or a control board that lost its mind after a power blink. A visit starts with temperature readings and a look at airflow and drainage. We open the panels, test components, and tell you plainly what we found. If a part has to come across the water, we say so up front instead of leaving you guessing. Call us and describe what you're hearing and seeing.
Taking calls until 5:00 PM HST
Worth a look before you call — sometimes it saves you the visit.
Warm, damp air is the culprit. Every door opening lets moisture in, and it freezes on the coils. A weak gasket or a failing defrost system makes it worse. We check the seal, the drain, and the defrost parts together.
Often yes, especially if the cabinet and compressor are sound. We look at what failed, how the unit has held up against salt air, and what parts are available. Then you decide with real information instead of a guess.
Common items like gaskets, fans, thermostats, and relays are usually quick. Sealed-system components and brand-specific boards can take longer because they ship over. We order as soon as the diagnosis is set and keep you posted.
Leave food inside if it's still frozen. If things have already thawed, move what you can into a cooler or a neighbor's freezer. Clear room around the unit so we can pull panels and reach the back.
Garages and carports get hot and humid, which pushes any freezer hard. Dusty, corroded condenser coils make it worse. Cleaning the coils and checking the fan often restores performance. If it still can't hold temperature, we test deeper.
Yes. Side-by-side and top-freezer models share air with the fresh food side, so a freezer fault often shows up as a warm fridge too. We test both compartments and airflow to find the single root cause.
Call us or fill in the form. Describe what you hear, smell, or see. Puddle under the washer? Clicking from the fridge? Small details help us load the right parts before we drive out.
Our tech opens the machine and tests the real cause, not the guess. Salt-eaten terminals and humid control boards hide well. You hear exactly what failed and which repair options make sense.
Many repairs finish the same visit from parts on the van. When something must ship in from the mainland, we tell you straight, order it, and keep you posted until it lands.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the symptoms and we'll book the visit — takes about a minute.
Rather not call? Get a free quote →